Mission Hills Country Club
  • Rancho Mirage, CA, United States
Nov 18, 2022  
Staff, Tennis Shop Assists members and guests by providing customer service in the Tennis Pro Shop. Provides customer service by utilizing Three Steps of Service when checking members and guests in; taking court reservations; utilizing the Point of Sale (POS) system for processing purchases, credit card transactions and entering tournament and league information; answering the telephone according to Star Service Standards and fielding inquiries in accordance with Club Corp Standards. Manages reservations by recording member/guest name, telephone number and number of players, notifying customers of court fees and rules; ensuring that all reservations are recorded in the online reservation system including teaching professionals, programing, and member play. Maintains the tennis shop environment by keeping it neat and orderly; straightening and stocking merchandise including towels, balls, etc.; vacuuming and cleaning the shop each day and as needed; following Mission Hills...
Mission Hills Country Club Rancho Mirage, CA, USA
Nov 02, 2022  
Tennis Professional Provide the Three Steps of Service to the Members and guests of the club. Organize tennis clinics and private lessons that encourage participation in the Clubs tennis activities. Promote tennis memberships to all potential prospects. Act as the Clubs Tennis Ambassador to enhance the value of the Club. Reports directly to the Director of Racquet Sports/or Head Tennis Professional. Day to Day: Assist the members with all tennis needs and ensure tennis policies are being followed. Teach private or group tennis lessons/drills. Schedule, administer and promote leagues, round robins, drop-in, ladders, tournaments, and all other events as applicable. Develop and promote tennis clinics, private lessons, adult, junior and senior programs. Call new members to conduct a tennis orientation into the facility and programs available. Maintain courts in a professional manner and ensure that the environment is safe for all those who use the facility....
Mission Hills Country Club Rancho Mirage, CA, USA